What is KUMC Credit Union’s field of membership?
KUMC Credit Union’s current field of membership is limited to Employees or Affiliates of The University of Kansas Health Care Systems and employees of health care related organizations in Wyandotte and Johnson counties of Kansas, members of their families, organizations of such persons and employees of the Credit Union. If you are unsure if you meet these qualifications, please contact our office for further information.
What are our contact numbers?
Shawnee location:
Phone: (913) 962-8144 | Fax: (913) 962-8155
KU Medical Center location:
Phone: (913) 588-5375 | Fax: (913)588-5383
Toll Free: (877) 258-6228
Where are the KUMC Credit Union locations?
12510 W 62nd Terr #104
Shawnee KS, 66216
3901 Rainbow Blvd, MS 2021
Kansas City, KS 66160 (In KU Med)
What are the hours of operation?
Shawnee location: Monday-Friday 8:00 AM-5:00 PM, Saturday 8:00 AM-12:00 PM
KU Medical Center location: Monday-Friday 8:00 AM-5:00 PM
How can I change my address?
You can change your address via, on Member.Net (PC only), on our website, or by personally visiting one of our locations.
Member.Net – login and select “My Settings”, scroll down and select “Have you moved”.
Website – login via PC or mobile device. Go to kumccu.org, then look to the right of your screen in the Quick Links box, select “Address Change Form”, print and complete. You may email to info@kumccu.org or fax to 913-588-5383.
Personal Visit – visit one of our locations and complete “Address Change Form”.
How can I make a check deposit to my account?
You may mail a check deposit or process a Remote Deposit/Mobile Deposit via a mobile phone only or visit us in person at one of our locations.
What is a Remote Deposit/Mobile Deposit?
Remote Deposit/Mobile Deposit is simply taking a picture of the check and submitting electronically through your mobile phone via the KUMC Member.Net app.
Where do I go to access Remote Deposit/Mobile Deposit once I am signed up?
Once you are signed up for Member.net, you can access this amazing feature by logging into member.net via your mobile phone and select menu, select “Remote Deposit” to start depositing checks. Terms and Conditions apply.
How can I set up a reoccurring transfer from my KUMC Credit Union account to an external bank account?
You can set up a reoccurring transfer from your KUMC Credit Union account to an external account via an ACH transfer. There is a required form to be completed as well as a copy of a voided check.
How do I apply for a loan?
You can go to www.kumccu.org in the Quick Links box on the homepage you will click on Online Loan Request. Simply complete the required information and click submit.
Visit any of our locations anytime and complete an application as well.
Do I have to be a member to apply for a loan?
No. You do not have to be a member to apply for a loan but you do have to qualify for membership.
Will my credit report be pulled when I apply for a loan?
Yes, we will pull your credit report when you apply for a loan.
Are there pre-payment penalties for a loan?
No there are no pre-payment penalties for a loan, you can make extra payments or pay the loan off early. By doing so you reduce the total amount interest paid back to KUMC Credit Union.
Can I pay my loan off online?
Currently this option is not available online. Simply call and transfer from your credit union account to the loan or we can assist you in other options.
Does KUMC Credit Union report to the Credit Reporting Agencies?
Yes, KUMC Credit Union reports loan details to all 3 major credit reporting agencies.
How can I apply for an account at KUMC Credit Union, and what information is needed to open an account?
Visit www.kumccu.org in the Quick Links box on the homepage you will click “Apply for Membership”. Complete the required information and click submit. Once you submit the form a credit union representative will contact you to set-up an appointment to sign documents and make your initial deposit. When you visit our location in person, you will need to provide a valid government issued ID, work ID badge, and the $25.00 minimum initial deposit.
How do I set-up payroll deduction/direct deposit?
Set-up is easy! We have a direct deposit form that we will fill out for you, it will include our routing number, your name, account number, social security number. You will just provide the payroll deduction/direct deposit form to your payroll department and complete any additional paperwork they require.
How do I enroll for electronic statements (e-statements)?
Enrolling is easy! While setting up your online access you can sign up for e-statements. It is a toggle switch and you can easily slide the switch on. E-statements will save you a monthly printed statement charge.
How do I view my e-statements after enrollment?
Once enrolled, login is required via our website or member.net app. Select the “Statements & Notices” tab. Scroll down to the e-statement section and select the preferred statement. You will receive an email the first of each month letting you know that your e-statement is ready to view.
How do I open a Share Draft (checking) account and how do I apply for a debit card?
Opening a Share Draft account is easy! Start the process by visiting www.kumccu.org and in the Quick Links box select “Apply for Membership” or contact one of our locations to open an account in person. A minimum deposit of $5.00 is required. We recommend applying for a debit card to easily access your account. The debit card is ordered from VISA and comes with the option to mail directly to you or to KUMC Credit Union.
How do I access my PIN number for my Debit Card?
VISA will mail your PIN directly to you or to KUMC Credit Union depending on how you completed your request. It is important that you either memorize this number or store it in a safe/secure place. The KUMC Credit Union does not have access to your PIN. The PIN cannot be changed.
If my debit card is mailed to my house will the PIN be with it as well?
If you have your debit card mailed to your house, the PIN will be mailed 3-5 business days later.
Be sure to either memorize the PIN or store it in a safe/secure place.
Do I get to customize my PIN?
The PIN is coded into the debit card during processing and cannot be customized.
What is the daily amount of cash I can withdraw from an ATM, and what is the daily purchase amount on my debit card?
The daily amount of cash you can withdraw from an ATM is $205.00 and the daily purchase amount is $5000.00.
What do I do if I lose my debit card?
Contact KUMC Credit Union immediately if it is during business hours. We will verify the most recent transactions. Once the card is blocked, you will then complete a new request for a debit card.
The after-hours number to report a lost or stolen card is 1-800-543-5073.
How do I put a stop payment on a check?
To put a stop payment on a check, we will need to collect the following information; the checking account number, the check number, the transaction amount, who the check was payable too, and the reason for the stop payment. The stop payment request form requires your signature, which can be fax, emailed or you can come to a location to sign. Once the signed form is submitted, we will process the stop payment. A stop payment fee will be assessed.
Can I have funds wired?
Yes, we can process a wire request. A wire fee will be assessed. To begin the wire process the following information is required: Receiving Banks Name, Address, and Routing/ABA number, Beneficiary’s Name, Address, and account number. We require a signature from our member to initiate the wire request. There is a daily cut-off time for wires to be processed. Please check with a representative to ensure that your wire will be processed prior to the daily cut-off. If you have detailed questions about a wire transfer, please feel free to contact a KUMC Credit Union associate.